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Shut down of the duforlavigne.com website

 

The www.dufortlavigne.com website will cease to operate at 13:00 on Thursday 13 February and it will no longer be possible to place orders or view products. You can browse the product catalogue on medline.ca

 

Medline Terrebonne's (formerly Dufort and Lavigne) office and Distribution Center will be consolidating to the Medline Canada ERP platform. All future activities will be transferred to Medline Canada's SAP system effective February 17, 2025.​

 

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From 1 February 2025, you must have a customer account in the SAP system if you want to place an order.​

 

  • If you are a clinic, a company or if you have placed more than 2 orders during the past year, we will automatically create a customer’s account for you. We’ll give you your account number when you place your next order, by email or by phone.
  • If this is not your situation, and you plan to order more than once from Medline, you can request an account by clicking here

 

For customers who do not have a customer’s account with Medline Canada, it will no longer be possible to place orders on the dufortlavigne.com website, by email or by telephone as of February 1.​

 

For more details

 

Product Pricing Increases & Our Committment to Safe Products

Submitted by Dufort et Lavigne on June 15, 2020.

 

 

Since January 2020, the strong global demand for medical supplies, and more specifically for personal protective equipment (PPE), has had two main effects:

 

» Increased Backorder situations, limits of supply and inability to meet new demand

» Increase in costs passed onto Medline Canada (due to cost of raw materials, processing costs, transportation costs, etc.)

 

While our procurement and management teams work to reach agreements with manufacturers to minimize the impact of price increases on our customers, increases are unfortunately unavoidable. For example, the cost of acquiring masks has increased by more than 300%.

 

Please note that we are aware of the impact that such a price increase can have on the budget of a clinic, hospital, nursing home or care facility or for anyone requiring medical supplies.

 

For that reason, we remain committed to maintaining, as far as possible, our pre-pandemic prices. However, faced with this new reality, we will have to adjust prices on certain products. These increases reflect our new acquisition costs. Medline | Dufort et Lavigne will not take advantage of the situation to increase its profit margins. These will remain the same.

 

In addition, you can rest assured that Medline | Dufort et Lavigne offers you only quality medical products certified by Health Canada. We have been very selective in establishing relationships with the new suppliers that have emerged in the market. We declined offers from those who could not guarantee the qualityand certification of their products. We believe that products that protect must be fully tested and safe under all circumstances. 

 

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