Dufort et Lavigne in no way guarantees immediate availability of the items ordered.
Orders placed at www.dufortlavigne.com are only dispatched once they have been completed.
If an article is not available, you will receive an email notice within 24 hours (one business day).
You will be able to:
» Cancel that particular item from your order
» Replace the item that is unavailable with a similar item. (Your Customer Service Representative will be able
to guide you in choosing a similar item.)
» Cancel the order wholly
If you return any item we do not hold in stock (non-stock item), you will be charged for return shipping fees
to the manufacturer. These fees, up to 25%, correspond to those imposed by suppliers or manufacturers.
You will be notified of these fees upon issuance of the return authorization.
